Privacy Policy

Thank you for visiting the Ontario Patient Transfer (OPT) website at www.opt-med.com. OPT values the privacy of our web users and patients.

Protection of site users’ personal information

Some areas of this site, such as contact or transfer booking forms, will request your contact information and other personal details to assist us with your request.

Personal information collected through online booking forms is transferred electronically using a secure encrypted connection between the client's browser and the server, employing TrustWave through HTTPS (SSL, Secure Socket Layer).

No personal information is collected from users of this site without prior permission.

No personal information will be sold, shared or otherwise distributed to third parties.

Collection of personal health information

We collect personal health information about you directly from you or from the person acting on your behalf. The personal health information that we collect may include, for example, your name, date of birth, address, health history, records of your transfers with OPT and the care that you received during those transfers. Occasionally, we collect personal health information about you from other sources, if we have obtained your consent to do so or if the law permits.

Uses and disclosures of personal health information

At OPT, we may use your personal health information to:

• Treat and care for you
• Get payment for your treatment and care from OHIP, WSIB, your private insurer or others
• Plan, administer and manage our internal operations
• Conduct risk management activities
• Conduct quality improvement activities
• Compile statistics
• Improve our services and programs
• Teach
• Conduct client satisfaction surveys
• Locate you or your family in urgent/emergent situations

You may access and correct your records with OPT. Please contact us for more information on accessing, correcting or withdrawing your information.

Important information

• We take steps to protect your personal health information from theft, loss and unauthorized access, copying, modification, use, disclosure and disposal.
• We conduct audits and complete investigations to monitor and manage our privacy compliance.
• We take steps to ensure that everyone who performs services for us, protects your privacy and only uses your personal health information for the purposes to which you have consented.

Website analytics
To improve the usefulness of this site to its many users, OPT tracks data regarding site traffic. User information, such as IP address, browser type, domain name, access times and referring website addresses, is used by OPT in aggregated form only, for statistical analysis purposes.

Like most websites, www.opt-med.com uses small pieces of information called "cookies". A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. Cookies allow us to "remember" information about your preferences, allowing you to move more efficiently within areas of our site. These cookies contain anonymous, non-personal information.

Changes to this Policy
Ontario Patient Transfer will periodically update this Privacy Policy to reflect company and customer feedback and changes in information technology. We encourage you to review this Policy regularly to keep informed about how OPT is protecting your information.

Questions
If you have questions regarding our Privacy Policy for the website, or about our commitment to client privacy in general, please contact our office.

Thank you for visiting www.opt-med.com.